Privacy Policy

Last updated: 22 January 2026

1. Introduction

GloveBox is designed to help you store and manage vehicle information and documents (including photos and PDFs) in one place. We take privacy seriously and aim to be transparent about what we collect, why we collect it, and how you can control it.

This Privacy Policy applies to the GloveBox mobile app and our website (together, the “Services”).

 

2. Who We Are (Data Controller)

“GloveBox”, “we”, “us”, and “our” refers to the operator of the Services. Where we determine how and why your personal data is processed, we act as the “data controller” under UK data protection law.

Contact: info@mygloveboxapp.com

 

3. The Information We Collect

Depending on how you use GloveBox, we may collect:

3.1 Information you provide

• Account details (such as name, email address, and country).
• Vehicle information you choose to enter (such as registration, make/model, mileage, and other details).
• Documents and media you upload or create in the app, including:
  • Photos you take in the app (e.g. document photos).
  • Images or PDFs you select from your device.
  • Associated metadata (e.g. document type, title, notes, renewal dates, reminders, tags, and vehicle links).
• Support requests and feedback (including messages you send us, and any information you include).

3.2 Information collected automatically

• Device and app information (e.g. device model, operating system version, app version, language/region, and time zone).
• Usage information (e.g. feature usage, screens viewed, actions taken, and basic diagnostic information).
• Log and error data (e.g. crash reports, performance data, and troubleshooting logs where available).

3.3 Information from third parties

• App stores (Apple App Store / Google Play) may provide subscription and purchase status information needed to operate paid features. We do not receive your full payment card details.
• Authentication providers (if used) may provide information necessary to sign you in (e.g. token identifiers).

 

4. App Permissions (Camera, Photos, Files, Notifications)

GloveBox may request access to certain device features to provide core functionality. You can usually control these permissions in your device settings.

• Camera – to capture photos of documents or vehicle-related images.
• Photo library / media – to select existing images.
• Files / storage – to upload PDFs and save or view your documents.
• Notifications – to send reminder notifications (e.g. upcoming renewal dates) if you enable them.

If you choose not to grant certain permissions, some features (such as taking a photo or receiving reminders) may not work.

 

5. How We Use Your Information

We use your information to:

• Provide the Services – including account access, storing and organising your vehicle data and documents, and enabling sharing/export where offered.
• Process uploads – storing photos and PDFs you upload, generating previews where needed, and keeping your associated metadata.
• Enable reminders – showing in-app reminders and (if enabled) sending device notifications.
• Improve and maintain GloveBox – fixing bugs, monitoring performance, and improving reliability and user experience.
• Communicate with you – including important service messages, security notices, responses to support queries, and (where you opt in) newsletters or product updates.
• Security and fraud prevention – protecting accounts, preventing unauthorised access, and enforcing our terms.
• Legal compliance – meeting legal obligations, responding to lawful requests, and protecting our rights.

 

6. Legal Bases for Processing (UK GDPR)

We process personal data only where we have a lawful basis to do so. Common legal bases include:

• Contract – to provide the Services you request (e.g. creating an account, storing your documents, syncing, reminders).
• Legitimate interests – to keep the Services secure, prevent misuse, and improve performance and reliability (balanced against your rights).
• Consent – where required, such as marketing emails, and certain device permissions (you can withdraw consent at any time).
• Legal obligation – where we must comply with applicable laws.

 

7. Where Your Data Is Stored

GloveBox may store some information locally on your device (for example, app data needed for offline access or performance). We may also store your information in secure cloud infrastructure to support account access, backup, and syncing across devices (where available).

Documents you upload (photos and PDFs) may be stored in encrypted storage and linked to your account so you can view them inside the app.

 

8. Sharing and Disclosure

We do not sell your personal data.

We may share your information only in these circumstances:

• Service providers (processors) – trusted vendors that help us operate the Services (e.g. hosting, storage, email delivery, analytics, crash reporting). They are permitted to process data only to provide services to us and must protect it.
• App stores – to validate subscription status and enable purchases.
• Legal and safety reasons – if required by law or where necessary to protect users, the public, or our rights.
• With your direction – when you choose to share/export a document (e.g. saving a PDF, sharing a file, or sending a document to another app).

 

9. International Transfers

Some of our service providers may process data outside the UK. Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place (for example, contractual protections and recognised transfer mechanisms) to protect your information.

 

10. Data Security

We use appropriate technical and organisational measures to help protect your information. This may include encryption in transit, access controls, and secure storage practices.

However, no method of transmission or storage is completely secure. Please keep your login credentials safe and use a strong, unique password.

 

11. Data Retention

We keep your data only for as long as necessary to provide the Services and for legitimate business purposes (such as security, backups, dispute resolution, and legal compliance).

• Account data – typically retained while your account remains active.
• Uploaded documents (photos/PDFs) – retained until you delete them or you close your account, subject to backup retention.
• Backups – deleted data may persist for a limited period in backup systems before being fully removed.

 

12. Your Rights

Under UK data protection law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (in certain circumstances).
• Request restriction of processing (in certain circumstances).
• Object to processing based on legitimate interests (in certain circumstances).
• Request portability of the data you provided to us (in certain circumstances).
• Withdraw consent where processing is based on consent.

To make a request, contact info@mygloveboxapp.com. We may need to verify your identity before responding.

 

13. Marketing Communications

If you opt in to receive newsletters or marketing updates, you can opt out at any time by using the unsubscribe link in the email or by contacting us at info@mygloveboxapp.com.

 

14. Cookies and Website Tracking

Our website may use cookies or similar technologies to operate properly and to understand how visitors use the site. Where required, we will request consent for non-essential cookies.

 

15. Children’s Privacy

GloveBox is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, please contact us and we will take appropriate steps to delete it.

 

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above, and where changes are significant, we may notify you via the app or by email.

 

17. Complaints

If you are unhappy with how we handle your data, please contact us first and we will do our best to resolve your concern. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

 

18. Contact Us

For privacy questions or requests, contact: info@mygloveboxapp.com

← Return to homepage